Customer service

Help with reservations, changes and cancellations through EHi Axxess.

Manage a reservation

Look up or cancel a reservation with the confirmation number, driver name, and brand.

Before pick-up

  • Verify dates, times, and pick-up office.
  • Bring a valid driver’s license and a payment method accepted by the brand.
  • Review age and additional-driver requirements at the counter.

Agency contact

If you operate as an agency or wholesaler, sign in to the matching portal to view reservation history and internal support.